Microsoft Admits Screw-Up with Xbox Live Bannings
Promises of unbannings and free stuff to assuage the rage
Put the soldering iron away IMMEDIATELY
We all know that Microsoft does not like those naughty people who mod its consoles and it has ways to deal with such degenerate activity. Since the days of the original Xbox Microsoft has wielded the mighty Banhammer upon any system that it thought had been tampered with, taking it offline for good. However, it would appear that the company is not infallible.
In a guest post over on Major Nelson's blog, Stephen Tolouse (the head of the Xbox LIVE Policy and Enforcement Team) has admitted that a bunch of 360s that were recently banned from going online were actually OK. No tampering had taken place, no modifications at all – it was all down to a software malfunction that affected "a very small percentage of users".
Investigations are currently taking place to see exactly what happened, but the team in charge of bannings are definitely feeling very sorry. By way of reparation, any gamers that were wrongly deemed as owning illegally modded systems will get 1600 Microsoft points and three months of free Xbox LIVE. How do you find out if you're one of the people affected? Just try and connect to the service again and apparently all will be resolved automatically.
Your free stuff will be automatically credited to your account as well, with no need for codes or anything. Good work Microsoft on coming out and saying that it's made an error because admitting that you've screwed up is a pretty grown up thing to do. Even better that it's compensating those who were taken offline thanks to its mistake... but don't try and blag them! That Banhammer is pretty hefty.
Source: Major Nelson
In a guest post over on Major Nelson's blog, Stephen Tolouse (the head of the Xbox LIVE Policy and Enforcement Team) has admitted that a bunch of 360s that were recently banned from going online were actually OK. No tampering had taken place, no modifications at all – it was all down to a software malfunction that affected "a very small percentage of users".
Investigations are currently taking place to see exactly what happened, but the team in charge of bannings are definitely feeling very sorry. By way of reparation, any gamers that were wrongly deemed as owning illegally modded systems will get 1600 Microsoft points and three months of free Xbox LIVE. How do you find out if you're one of the people affected? Just try and connect to the service again and apparently all will be resolved automatically.
Your free stuff will be automatically credited to your account as well, with no need for codes or anything. Good work Microsoft on coming out and saying that it's made an error because admitting that you've screwed up is a pretty grown up thing to do. Even better that it's compensating those who were taken offline thanks to its mistake... but don't try and blag them! That Banhammer is pretty hefty.
Source: Major Nelson
Companies:
Microsoft
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