Following the launch of the Nintendo DS in America, several issues have slowly but surely arisen, both concerning integral functionality aspects of the console.
The system forcing gamers to reboot after changing settings has been perhaps one of the most alarming news snippets, with a GAF user stating, “…anything you do basically triggers a reboot. The concept of having to reboot a gaming console even once after a setting has been changed is something I feel uneasy with... Turn the system on for the first time... set something... then it needs to reboot. Start the DS, go in the Settings menu and once you have set what you wanted to set... your only option is to quit out of it which means that the machine will shut down and you will have to power it back on (which is equal to rebooting the unit). Enter Picto-chat. Do you want to quit and get back to the system menu ? Reboot the DS. It feels like every single entry in the basic Menu when you boot the DS is a full application which takes control of the DS and does not allow the system to go back to the standard root menu.”
Due to our lowly status as European game journalists, SPOnG receives its DS units tomorrow at a special presentation in London held by NOE. We’ll check out the score then.
In perhaps more alarming news, "dead pixel" faults have been reported. For the unaware, you know when you have anything with a LCD screen and one little dot never changes? That’s a dead pixel. Nintendo America has acknowledged the issue and has released the following statement:
"With a small number of Nintendo DS screens, one or two dots on the screen may appear to be "stuck" on a particular color, such as white or red. This effect is caused when a particular pixel (the dots that make up the screen) is not working properly, even with the high quality standards set by LCD manufacturers. You will find this situation is common in many LCD devices, (PC monitors, televisions, cell phones, etc.) It's important to understand that this issue will remain limited to the pixels you have already noticed. The problem will not get any worse and you should not expect to see the problem in any other areas of the screen. We suggest that you use your system for a few weeks to determine whether this interferes with your enjoyment of game play. If, after using your system for awhile, you feel that this tiny dot is too distracting, the Nintendo DS does carry a one-year warranty. We are happy to inspect and, if necessary, fix your system at no charge within the warranty period."
Which is quite staggering. It might as well read, “So, we sold you suckers a slightly broken new games console and you have the cheek to complain? What is wrong with you? Well, if you are such a baby that your broken screen is making you cry we’ll do some kind of mysterious restoration work which sounds like we’ll take your DS away for ages.”
Amazing and perhaps the worst launch PR SPOnG has ever seen from an American arm of a games company.