In a move that on the one hand suggests terrible game testing in order to get PES 2014 out before FIFA 2013 but on the other suggests that the problem is being dealt with, Konami is apologising for Xbox 360 problems with its football game when played online.
The Japanese company states that, "Konami Digital Entertainment BV is aware of the current problems preventing Xbox 360 users from playing PES 2014 online, and would like to assure users that the PES team is focusing all resources on resolving the problem... In addition to the Xbox 360 online issue, Konami is looking to address a range of feedback from users of all versions and expects to release an update shortly, which adds a number of features such as the highly anticipated 11v11 mode." It then apologises and gives some hope...
"At present, users receive a ‘Download File is Broken’ message when trying to implement Data Pack 1.00 having installed Patch 1.01. KONAMI is dedicated to providing the best possible gameplay experience to its users, and is working closely with Microsoft to solve the issue.
“We would like to apologise to any users who have been unable to enjoy PES2014 online and would like to reassure fans we’ll be fixing the issue as quickly as possible” Konami Digital Entertainment President Shinji Hirano stated. “In the meantime we’re setting up a special section on the PES2014 site to keep users up to date on issues, feedback and general help with the product. Our customer support team is also providing as much personal support as possible."
A url is available for European gamers to check on updates... it's right here.