EA Pledges Commitment to Support Darkspore
Yesterday's comments were not made by an EA employee.
Electronic Arts and Maxis, probably sensing that another wave of consumer fury probably isn't really what it needs right now, has moved to officially declare its commitment to provide support for online-only game Darkspore.
Yesterday, the publisher apparently made it clear that it has no intention of fixing a number of server outages resulting in connection troubles for paying customers. The reason being that the game was so old that it was, "for almost all intents and purposes an abandoned title". Today, EA is saying that it made no such formal statement.
A spokesperson for the company told Kotaku that the initial comments, posted on the official Darkspore forum, was made by an individual moderator not employed by EA, and does not reflect the company's intentions to support the game.
"Maxis continues to support Darkspore and its servers. We recently resolved a problem where players were having issues connecting to the game," the spokesperson said. "Steam is in the process of relisting Darkspore on their service. It should be returning in the near future."
Yesterday, the publisher apparently made it clear that it has no intention of fixing a number of server outages resulting in connection troubles for paying customers. The reason being that the game was so old that it was, "for almost all intents and purposes an abandoned title". Today, EA is saying that it made no such formal statement.
A spokesperson for the company told Kotaku that the initial comments, posted on the official Darkspore forum, was made by an individual moderator not employed by EA, and does not reflect the company's intentions to support the game.
"Maxis continues to support Darkspore and its servers. We recently resolved a problem where players were having issues connecting to the game," the spokesperson said. "Steam is in the process of relisting Darkspore on their service. It should be returning in the near future."
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