Square Enix has emailed players of Final Fantasy XI with a warning regarding a server breach. The breach "may have resulted in the disclosure of a limited number of PlayOnline IDs, passwords and user account data..."
The full email - via FXI Auction House - reads:
"Dear valued FINAL FANTASY XI player:
"Square Enix is committed to protecting your user information. We have just been alerted to a potential breach of Square Enix’s secure systems from an external source. This may have resulted in the disclosure of a limited number of PlayOnline IDs, passwords and user account data. However, since your PlayOnline ID is linked to your SQUARE ENIX Account, your PlayOnline account was not compromised as a result of the potential breach. Please be assured that your credit card data has not been compromised. We are taking this matter very seriously and are conducting a full investigation.
As a precaution we are notifying you of this potential breach. As always, please be on the alert for any 'phishing' emails that ask you for any personal or financial information. This e-mail has been sent out for your information only. Please do not reply to this e-mail address.
"Support Center
"http://support.na.square-enix.com/jump/chat2/
"Hours of Operation: Mon-Fri 9:00AM to 6:00PM
"*This week only, the Support Center will handle calls for this issue on Saturday June 5, and Sunday June 6.
"*Please note that due to a large number of calls, it may take a long time until your call is handled. We apologize for the inconvenience this may cause.
"Again, we apologize for this inconvenience and we thank you for your continued support."
You have been warned.
The full email - via FXI Auction House - reads:
"Dear valued FINAL FANTASY XI player:
"Square Enix is committed to protecting your user information. We have just been alerted to a potential breach of Square Enix’s secure systems from an external source. This may have resulted in the disclosure of a limited number of PlayOnline IDs, passwords and user account data. However, since your PlayOnline ID is linked to your SQUARE ENIX Account, your PlayOnline account was not compromised as a result of the potential breach. Please be assured that your credit card data has not been compromised. We are taking this matter very seriously and are conducting a full investigation.
As a precaution we are notifying you of this potential breach. As always, please be on the alert for any 'phishing' emails that ask you for any personal or financial information. This e-mail has been sent out for your information only. Please do not reply to this e-mail address.
"Support Center
"http://support.na.square-enix.com/jump/chat2/
"Hours of Operation: Mon-Fri 9:00AM to 6:00PM
"*This week only, the Support Center will handle calls for this issue on Saturday June 5, and Sunday June 6.
"*Please note that due to a large number of calls, it may take a long time until your call is handled. We apologize for the inconvenience this may cause.
"Again, we apologize for this inconvenience and we thank you for your continued support."
You have been warned.
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