Media Molecule has posted an update on the moderation problems plaguing
LittleBigPlanet. So, it's all been sorted? No. 'We're working on it', is essentially all that's been said...again.
A post over on the PlayStation Blog from “efong”, a US producer on
LBP, tells us, "We haven’t forgotten about those of you who have been affected by level moderation either. Changes are coming very soon, and we believe the way we check levels for inappropriate content will soon start to be received more favorably. We know it’s a big deal, and we’re very much working on it."
Responding to the suggestion that the moderation team is either understaffed or being drawn on for other work Mark Valledor, an SCEA marketing manager, wrote, "I’d say neither, our moderation team and in-game moderation process just needs some tweaking."
For those of you not familiar with the problems, levels flagged by users as having inappropriate content (that's either offensive or impinges on others' intellectual property) via the in-game Good Grief system are getting taken down without warning. They're then remaining down with no information being doled out to their creators on what's happening while a team of moderators gets around to checking them. This is resulting in creators sitting in the dark for long periods, no doubt wondering why they put all the hours into building their levels in the first place.
Word on an
LBP patch is that... it's still coming. "Yup, we’re working on a fairly significant patch. Hope to have an update for everyone soon. Keep checking back", said efong.
Hopefully, this patch will be the update that enables players to create levels together online. Responding to a request for the feature - which many had expected to be on the disc - efong wrote "Yup, we’re working on it".
Sony and Media Molecule need to get these issues sorted out, frankly.
LittleBigPlanet should be selling hardware, but problems with the online functionality are making it, for many users, a very expensive (albeit
very fun) side-scrolling platformer.
Frankly, Sony's going to have to come up with a way to make money off
LBP's online offering soon. Sales have been underwhelming and keeping a team available for moderation and maintenance ain't cheap. Fresh DLC, including levels, is on the way, but with a major selling factor of the game being supposed endless replayability thanks to user-generated content, however, it's unclear what the take-up will be like. Can it be long before the
hinted-at sales of home-made levels creeps in, complete with a slice of revenue being taken by Sony, a la PayPal?
Source: PlayStation Blog