Red Octane Admits Guitar Hero Problems
SPOnG smashes its 1974 Rickenbacker 360 Mapleglo against the drummer in disgust.
No, you can't get this as a GHII controller. Sadly...
Red Octane has admitted that there are known problems with some Guitar Hero II controllers with the newly-released Xbox 360 version of the game.
The problems affect two models of the controller, with guitar model numbers 95065 or 95055 on the back.
Red Octane states on its website that, “We have been informed of a possible calibration issue with Guitar Hero II for the Xbox 360’s whammy bar. We believe this may stem from a feature put in place to ensure accurate scoring. Guitar Hero II features a complex control scheme that requires precise calibration between the game and the guitar. We are currently investigating the situation further.”
The company also recommends that, if you are experiencing these issues, you try the following steps:
1. Turn off the power to your game console
2. Make sure the whammy bar is moved away from the body of the guitar and not depressed
3. Make sure the guitar is securely connected to your console
4. Then turn the console's power back on
5. Load the Guitar Hero II game and begin playing
Fair play to Red Octane for dealing with what appears to be a few minor teething troubles swiftly and in a no-nonsense way.
SPOnG hopes, as we can only imagine Red Octane do, that the problems are effecting only a small number of Guitar Hero II guitars, as we can imagine the utter annoyance at having the best version of the game to date and not being able to play it.
In fact, we are sure we would almost definitely smash the stupid, broken plaggy guitar against the wall. Because that would teach it.
The problems affect two models of the controller, with guitar model numbers 95065 or 95055 on the back.
Red Octane states on its website that, “We have been informed of a possible calibration issue with Guitar Hero II for the Xbox 360’s whammy bar. We believe this may stem from a feature put in place to ensure accurate scoring. Guitar Hero II features a complex control scheme that requires precise calibration between the game and the guitar. We are currently investigating the situation further.”
The company also recommends that, if you are experiencing these issues, you try the following steps:
1. Turn off the power to your game console
2. Make sure the whammy bar is moved away from the body of the guitar and not depressed
3. Make sure the guitar is securely connected to your console
4. Then turn the console's power back on
5. Load the Guitar Hero II game and begin playing
Fair play to Red Octane for dealing with what appears to be a few minor teething troubles swiftly and in a no-nonsense way.
SPOnG hopes, as we can only imagine Red Octane do, that the problems are effecting only a small number of Guitar Hero II guitars, as we can imagine the utter annoyance at having the best version of the game to date and not being able to play it.
In fact, we are sure we would almost definitely smash the stupid, broken plaggy guitar against the wall. Because that would teach it.
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Comments
Absinthe-Review.net 10 Apr 2007 14:06
1/6
Woah, I was planning on buying that like...today. Nice timing on the heads up!
crs117 10 Apr 2007 16:29
2/6
well that damn explains a lot. i was getting soooo pissed about my whammy bar working...only when it felt like it. not only that but sometimes it registers a whammy bend as hitting another note and not as bending the note (which f**ks up your combos). i want a new guitar...how do i get one???
-c
-c
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Peej 11 Apr 2007 12:50
3/6
We've got a fix for it...come visit allaboutthegames.net and have a shufty.
Peej
Peej
tyrion 11 Apr 2007 13:42
4/6
Peej wrote:
We've got a fix for it...come visit allaboutthegames.net and have a shufty.
Peej
Peej
Just found that piece - thanks for the pointer Peej!
Doug 27 Dec 2008 03:14
5/6
Red octane is the worst. I purchased a Guitar Hero complete set for a PS2 for my 7yr old son from "Santa" we opened the box and had ps2 parts and xbox drums. They said return to store or wait 2 weeks they suck
DoctorDee 27 Dec 2008 11:17
6/6
Doug wrote:
Red octane is the worst. I purchased a Guitar Hero complete set for a PS2 for my 7yr old son from "Santa" we opened the box and had ps2 parts and xbox drums. They said return to store or wait 2 weeks they suck
I'm not sure that makes them "the worst"! While I acknowledge that it must be annoying for you, and disappointing for your son, what do you actually expect Red Octane to do?
They are a publisher, they do not have a huge pile of hardware laying around their offices. They have the products manufactured by, and shipped from, a third party.
They would have to obtain the piece, and then ship it to you. The retailer, however, DOES have a huge pile of this game laying around their store... and (in the UK anyway) it is the retailer with whom you have the contract, and it is they who are required to provide you with a refund or replacement.
As I said, I know it must be disappointing, and it's a hassle to return it to the retailer, but it's hardly fair to label Red Octane as "the worst" when they are doing what virtually any other manufacturer would do under the circumstances, and telling you to return it to the retailer, who wll probably be able to right matters instantly. I note you do not say Red Octane REFUSED to help you, they just warned you that it would take up to two weeks if they were to do so.