Microsoft is offering to replace a staggering 14.1 million power cables for its Xbox console, following several reports that the cord presents something of a burn risk.
According to the software giant, around 10,000 hardware units may be impacted by the fault which to date has seen cases of minor burning to gamer flesh, entertainment centres and carpets.
“In almost all instances, any damage caused by these failures was contained within the console itself or limited to the tip of the power cord at the back of the console,” said Microsoft in a statement. “However, in 30 consoles worldwide, these failures are reported to have caused minor injury or minor property damage. In seven instances, customers reported sustaining a minor burn to their hand. In 23 instances, customers reported smoke damage, or minor damage to a carpet or entertainment centre."
This firm urges you to order a replacement cord via www.xbox.com[/url]
and click on the ‘Power Cord Replacement for Xbox’ link. They say, “Replacement cords will arrive two to four weeks after the order is placed. While waiting for the new cord to arrive, consumers should turn off their Xbox consoles when not in use.”