So, apparently there's a power-crazed moderator (called The Pro) rushing around Xbox Live permbanning people and not caring if they complain as far up the chain of command as "Jesus". Well, so apparently says the video at the bottom of this story.
Or, there are some Xbox Live users with modded consoles who like to heavily edit videos of a mod coming to his rag-end and banning people... with modded consoles. This is the way that Microsoft's Director of Policy and Enforcement for Xbox LIVE, Stephen Toulouse would prefer to see it.
First the video, which contains some 'out of synch' audio due to the maker's capture card going 'crazy'.
Now Microsoft's Responses: "Yes I've seen the heavily edited video of The Pro. He was policing 10th prestige MW2 modding which results in gold account and console ban."
"While I will speak to him about his tone, the audio is clearly recut to omit the threats and ToU violations the others were saying to him."
"I did enjoy the the explanation about the audio being totally off/1 sided cause his "capture card went crazy" when its clear it was edited"