Unlike most governments that have to wait until they're documents about snooping on private communications, Sony is just coming out and stating it. An update to the Terms and Conditions of Use of PlayStation Network (PSN) includes this: 14. Are we monitoring PSN? followed by a shocking answer and explanation:
14.1. Yes but we can't monitor all PSN activity and we make no commitment to do so. However, we reserve the right in our sole discretion to monitor and record any or all of your PSN activity and to remove any of your UGM at our sole discretion, without further notice to you. Your use of PSN and our community features may be recorded and collected by us or sent to us by other users as described in 13.1.
Any information collected in this way, for example, your UGM, the content of your voice and text communications, video of your gameplay, the time and location of your activities, and your name, your PSN Online ID and IP address, may be used by us or our affiliated companies to enforce these Terms and the SEN Terms of Service, to comply with the law, to protect our rights and those of our licensors and users, and to protect the personal safety of our employees and users. This information may be passed to the police or other appropriate authorities. By accepting these Software Usage Terms, you expressly consent to this.
So, tacking on "This information may be passed to the police or other appropriate authorities" makes it look very much like Sony is helping in the great crusade against unseen crimes that are being carried out all around us providing the company with a moral cause.
Or maybe it's the caring, "to comply with the law, to protect our rights and those of our licensors and users, and to protect the personal safety of our employees and users" that provides the reasons? Until you ask, "What law?" Why are you not stating the law here? Or you ask, "How is this protecting your employees safety?" Because it isn't.
No kids, this isn't about the law or safety or security. It is about collecting marketing data to sell you more things. Tawdry but simple.
Source:
Sony