Microsoft Working on Xbox Live Fix... Honest
The company is aware that the new Xbox Experience has been stopping users getting on Xbox Live
It appears that some users have been unable to get onto Xbox Live for any of the entertainment offerings available in the New-New Xbox Live Experience (the one that relegated games).
But never fear, Microsoft is aware of the issue with the “experience”. It’s said that:
"We have recently identified an Xbox Live profile data error that results in Error Code '801540B7' for a small number of Xbox Live members.
“The error instructs users to attempt to re-download their Xbox Live profile and directs them to customer service support for further assistance."
A Microsoft spokesperson has also told Joystiq. "We apologize for the inconvenience this has caused to our loyal Xbox Live members and are working to resolve the issue as soon as possible."
Are you having any problems? Let us know here.
But never fear, Microsoft is aware of the issue with the “experience”. It’s said that:
"We have recently identified an Xbox Live profile data error that results in Error Code '801540B7' for a small number of Xbox Live members.
“The error instructs users to attempt to re-download their Xbox Live profile and directs them to customer service support for further assistance."
A Microsoft spokesperson has also told Joystiq. "We apologize for the inconvenience this has caused to our loyal Xbox Live members and are working to resolve the issue as soon as possible."
Are you having any problems? Let us know here.
Companies:
Microsoft
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