Sony Admits PS3 Fault Cause - Still No Resolution

The cause is a bug in the system's clock.

Posted by Staff
Sony Admits PS3 Fault Cause - Still No Resolution
Sony has issued an official explanation to the PS3 problems that hit many users this morning. As suspected, the root cause was the internal system clock.

"As you may be aware, some customers have been unable to connect to the PlayStation Network today. This problem affects the models other than the new slim PS3," says the statement from Sony. "We believe we have identified that this problem is being caused by a bug in the clock functionality incorporated in the system."

Errors that players will be facing, according to Sony, include:

  • The date of the PS3 system may be re-set to Jan 1, 2000.

  • When the user tries to sign-in to the PlayStation Network, the following message appears on the screen; "An error has occurred. You have been signed out of PlayStation Network (8001050F)".

  • When the user tries to launch a game, the following error message appears on the screen and the trophy data may disappear; “Failed to install trophies. Please exit your game.”

  • When the user tries to set the time and date of the system via the Internet, the following message appears on the screen; “The current date and time could not be obtained. (8001050F)”

  • Users are not able to playback certain rental video downloaded from the PlayStation Store before the expiration date.


"We hope to resolve this problem within the next 24 hours," Sony said. "In the meantime, if you have a model other than the new slim PS3, we advise that you do not use your PS3 system, as doing so may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data."

You heard the written statement man, it's PS3 Fat lockdown for you until a fix is made. We'll keep you posted on any fixes that occur as soon as we hear about it.
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Comments

Serpream 1 Mar 2010 17:40
1/8
Well I am surpirsed there are several fixs you havent mentioned and one temp fix that allows single player games to run.
Perm fix requires removing PS3 case and taking out battery for 30secs to hard reset, or...
You take out ethernet cable, disable internet in settings, manualy set clock to correct date and then you can run single player games but stuff that has DLC will not run sadly due to verification.
Sony have screwed hard and this waiting game to give a illusion that they are fixing is them hoping it will tick over itself. The sideeffect being this can backfire harder due to data curruption and people just picking up Bad Company 2 for 360 instead as its late night openings in America :(
Tone 1 Mar 2010 20:30
2/8
My mates have "fats", as far as i know i dont think they are lockdown yet luckily. i cant believe sony overlooked something that is so simple!!! for a huge corporation that deals in many products that have an interal clock system this is humiliating. PS3 is meant to be the "reliable" console, if it loses that then teh 360 will just mop the floor with it. i prefer the 360 a WHOLE lot more, but mine broke (no surprise:p) so i thought i'd go for the ps3. if sony overlooked this on teh ps3, are their troubles for other products such as its phones or psp?
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headcasephil 1 Mar 2010 23:06
3/8
is it me or is the true sony fan getting f**ked over i spent £425 on my 60gb ps3 on launch and caunt f**king play it wast the oh it not that bad £250 slim f**kers get no f**king problems
Serpream 1 Mar 2010 23:40
4/8
Well its working again now if you select synch time with internet. Sony got lucky but if it aint fixed there will be another next year >.<
tyrion 1 Mar 2010 23:54
5/8
Matthew O'Donnell wrote:
Well its working again now if you select synch time with internet. Sony got lucky but if it aint fixed there will be another next year >.<

I set my date manually to 1st March and could log in to PSN again, browse the store, etc.

Not tried a game yet, don't want to lose my trophies in case this isn't the whole problem.
headcasephil 2 Mar 2010 02:51
6/8
all sorted yahoo still getting me a slim as i am having lan party on fri better haveing 3 than 2
Tamikaze 2 Mar 2010 09:40
7/8
Yeah mines all sort now, and luckily i haven't lost any data what so ever,
Shaggy Notch 4 Mar 2010 17:27
8/8
lost trophies for heavy rain & Dragons age.
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