On the one hand, we had Microsoft's Major Nelson owning up to a few 'hiccups'
following the global roll-out of the Xbox 360's new graphical user paintjob'n' bit of speed-up, the New Xbox Experience (NXE) last week.
At the same time the official Xbox forum
was brimming with various - apparently NXE-related - tales of woe.
All this was supplemented by a report on the Gaming Confidential blog reporting
'A trusted source working as a customer service rep for Microsoft' as stating, "The slick move by Microsoft here is that it's releasing the update on the 19th, just a couple of days after the extended warranty period for launch Xbox 360s end...
"Our department is bracing itself from irate callers after the update is released. I'm bringing some aspirin to work this holiday season."
This was followed by the same trusted source declaring on on November 20th that, "They released the New Xbox Experience a few days after the extended warranty period ended for most users and it's tough to explain that to raging callers. How do you say that MS just screwed them all?"
Possibly you don't? So far, all we've noticed is that the official Xbox forum doesn't appear to be over-flowing with bile and that Microsoft has not released an apology to everybody for the 'screwing'.
Has your NXE experience been a nightmarish trip into utter outrage and hell? Has the fact that the warranty on your original Day One 360 expired just as the NXE came out convinced you that there is a mighty conspiracy against those people who bought the 360 on Day One? Tell us in the Forum so we can create a letter
to convince Microsoft to stop conspiring against its own customers!