Earlier today we posted up the fact that SCEE had officially announced the arrival of the PS3's firmware update 2.41. This is the update that is aimed at enabling the 'limited' number of PlayStation 3 owners whose consoles were challenged (or somesuch word) by the quickly withdrawn firmware version 2.40 last week.
So, we printed the announcement, which included the information that:
"If you have updated to version 2.40 and have experienced the problem that the XMB™(XrossMediaBar) is not appearing, or no images are displaying on the screen, please contact your local Customer Services (07805 99 88 77 in the UK - check any game manual for your region)."
Off we went for tea and Hobnobs only to be kicked in the ribs by SPOnG forum contributor, Paul, who reminded us that:
"the customer number is 08705 998877 not 07805 :)"
Cheers Paul.
Of course, that number will be in your manual... but we thought we'd pass it on anyway just to be sure - and so you didn't think it was down to us.