This afternoon, UK time, Hong Kong-based retailer, Lik Sang, shut up shop. It claims via a press release that the termination of its business is a direct result of multiple legal battles with Sony Computer Entertainment Europe (SCEE).
It blames SCEE’s multiple lawsuits seeking to curtail ‘grey imports’ brokered by Lik Sang into Europe using the much vaunted, well, Internet; and the often hailed and free global market.
UPDATESony has released its own press release via industry journal MCV. In it SCEE claims 'sour grapes' as Lik Sang's main reason for lashing out at its court actions, “Sony Computer Entertainment successfully sued Pacific Game Technology (Holding) Limited (one of who's company trading names is Lik Sang.com) for infringing our Intellectual Property rights. Lik Sang did not contest this case (ie. they did not turn up and therefore incurred no legal costs). We have been awarded substantial costs against Lik Sang which have not been paid. We would therefore strongly deny that our actions have had anything to do with this website closing (we assume the legal entity is still trading) and would suggest that this release is sour grapes on behalf of Lik Sang which is aimed to belittle Sony Computer Entertainment and the British judicial system that ruled against them.”
The company also responded to the Lik Sang 'Grey List' of senior SCEE employees who were named as using the Hong Kong retailer to source PSPs, "The purchasing of PSP consoles by SCE employees would be for investigatory purposes. We would also like to express our surprise at a company releasing personal information about its consumers, as this is contrary to data protection principles around the world".
SPOnG contacted Lik Sang in order to get the behind the scenes view of the demolition of a trading company. The initial response from the company's former marketing manager, Pascal Clarysse, is, as you would expect, to the point, "It's midnight here, and we are wrapping up after a very stressful day (in fact after four very stressful days: as you can imagine, closing Lik Sang is not an easy task and needs a lot of care and caution in order to avoid anybody getting hurt in the process."
SPOnG will be following up tomorrow - so stay tuned.
In the bitter press release, Lik Sang took a parting shot at Sony’s European wing, “Furthermore, Sony have (sic) failed to disclose to the
London High Court that not only the world wide gaming community in more than 100 countries relied on Lik-Sang for their gaming needs, but also Sony Europe's very own top directors repeatedly got their Sony PSP hard or software imports in nicely packed Lik-Sang parcels with free Lik-Sang Mugs or Lik-Sang Badge Holders, starting just two days after Japan's official release, as early as 14th of December 2004 (more than nine months earlier than the legal action). The list of PSP related Sony Europe orders reads like the who's who of the videogames industry, and includes Ray Maguire (Managing Director, Sony Computer Entertainment Europe Ltd), Alan Duncan (UK Marketing Director, Sony Computer Entertainment Europe Ltd), Chris Sorrell (Creative Director, Sony Computer Entertainment Europe Ltd), Rob Parkin (Development Director, Sony Computer Entertainment Europe Limited), just to name a few.
We spoke with one SPOnG's insider sources at SCEE who wishes to remain anonymous because he or she wants retain his or her employment. He (or indeed she) had the following to say, "Hahahahahaha!" Before continuing in more serious vein, "I have to admit to having bought tons of stuff myself from Lik-Sang, like pretty much everyone else I know who loves games, but I'm sure that legitimate UK retailers will welcome this news."
Another anonymous SCEE voice was a trifle more circumspect as they quite honestly explained to us that what they did in their private life had nothing to do with their role within the company.
Official sources within the company were more tight-lipped or simply not available as they await the official response, which is promised with some immediacy
See UpdateNot to be stopped their, SPOnG’s terrier-like London bureau chief approached some of those named on the 'Grey List' for direct comment:
Ray Maguire – not in his office. So SPOnG was batted back to the PR office.
Alan Duncan – Alan’s on holiday and will not be back until Thursday.
Chris Sorrel – “Errr, no comment,” was Chris’, well, no-comment comment.
It looks as if it’s not just SPOnG that is waiting for the official response to be formulated.
The bitterly worded release concluded, baldy, "Blame it on Sony. That's the latest dark spot in their shameful track record as gaming industry leader. The Empire finally 'won', few dominating retailers from the UK probably will rejoice the news, but everybody else in the gaming world lost something today."
The release continued, in more business-like tone, “Lik Sang strongly disagrees with Sony's opinion that their customers need this kind of protection and pointed out that PSP consoles shipped from Lik-Sang contained genuine Sony 100V-240V AC Adapters that carry CE and other safety marks and are compatible world wide. All PSP consoles were in conformity with all EU and UK consumer safety regulations.
“As of today, Lik-Sang.com will not be in the position to accept any new orders and will cancel and refund all existing orders that have already been placed. Furthermore, Lik-Sang is working closely with banks and PayPal to refund any store credits held by the company, and the customer support department is taking care of any open transactions such as pending RMAs or repairs and shipping related matters.”