Valve's Gabe Newell is, well, one of the few remaining characters in the ever-more market-lead world of video game development. He's been talking piracy and pricing. We should listen.Speaking in Seattle recently, Gabe actually managed to shock Microsoft's Ed Fries... here's what happend.
Gabe said, "It’s interesting to touch on a number of pricing and service issues, because it will help convey the complexity of what we’re seeing in the entertainment space, and there’s probably also going to be lessons in it for other people trying to create value on the Internet.
"One thing that we have learned is that piracy is not a pricing issue. It’s a service issue. The easiest way to stop piracy is not by putting antipiracy technology to work. It’s by giving those people a service that’s better than what they’re receiving from the pirates. For example, Russia. You say, oh, we’re going to enter Russia, people say, you’re doomed, they’ll pirate everything in Russia. Russia now outside of Germany is our largest continental European market."
Ed Fries, former VP at Microsoft during the birth of Xbox, was surprised, "That’s incredible. That’s in dollars?"
Indeed it is. Gabe continued, "That’s in dollars, yes. Whenever I talk about how much money we make it’s always dollar-denominated. All of our products are sold in local currency. But the point was, the people who are telling you that Russians pirate everything are the people who wait six months to localize their product into Russia.
"Instead what we saw was our gross revenue increased by a factor of 40. Not 40 percent, but a factor of 40. Which is completely not predicted by our previous experience with silent price variation."
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