US Senator Calls Sony 'Half-Baked and Half-Hearted' in PSN Response
Sony response to Congress as weak as response to public
Sony's letter to Congress, combined with its refusal to put any senior execs front-and-centre to directly respond to the US government has resulted in a less than positive response from Representative Mary Bono Mack, who chaired the House Committee on Energy and Commerce subcommittee hearing."
Having stated that the lack of personal representation by Sony or SCEA in front of the subcommittee was 'unacceptable', the Representative slammed the company's written response:
"I hate to pile on," she said, "but in essence, Sony put the burden on consumers to 'search' for information, instead of accepting the burden of notifying them. If I have anything to do with it, that kind of half-hearted, half-baked response is not going to fly in the future."
She was referring to the fact that Sony used its online blogs to alert consumers to the security breach and the possible loss of personal information such as credit card details.
According to USA Today, it got worse, "Bono Mack asked the expert witnesses why Sony did not have such measures in place in the first place. 'It boggles the mind,' said Justin Brookman of the Center for Democracy & Technology."
Having stated that the lack of personal representation by Sony or SCEA in front of the subcommittee was 'unacceptable', the Representative slammed the company's written response:
"I hate to pile on," she said, "but in essence, Sony put the burden on consumers to 'search' for information, instead of accepting the burden of notifying them. If I have anything to do with it, that kind of half-hearted, half-baked response is not going to fly in the future."
She was referring to the fact that Sony used its online blogs to alert consumers to the security breach and the possible loss of personal information such as credit card details.
According to USA Today, it got worse, "Bono Mack asked the expert witnesses why Sony did not have such measures in place in the first place. 'It boggles the mind,' said Justin Brookman of the Center for Democracy & Technology."
Companies:
Sony
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Comments
DrkStr 5 May 2011 12:29
1/6
They put notices on the widely followed blog and twitter accounts (which were picked up ny almost all of the World's media) and emailed users directly when they had info on the personal details being accessed? How is that half baked?
Does she have no idea how long it takes to send 77 million emails? Sony would still be sending the first one when the third needed to be sent!
Does she have no idea how long it takes to send 77 million emails? Sony would still be sending the first one when the third needed to be sent!
Buddy 5 May 2011 15:11
2/6
Not a US Senator, its a Rep.
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JB 5 May 2011 16:03
3/6
It's a politician weighing in on technology....they know crap about technology and that's why they write laws/"represent us". She is stupid just like most politicians and try to have a say in everything when they have no idea.
ED 5 May 2011 17:50
4/6
Honestly Sony don't deserve the bad publicity they're trying to do as much as they plus they said there's going to be a restoration update within a week
Alex 5 May 2011 20:40
5/6
Can't complain it's free.. Nothing is safe on the internet if it's targeted?
Gman 5 May 2011 22:05
6/6
Sony should've been more open to the public about what happened (at least made a formal press release), and it's their responsibility to make sure that people's information is properly protected, and that they have essential firewalls up and running. But mistakes happen and someone has to pay