Gamers Outraged - Call of Duty: Black Ops "Fails to Function as Advertised"
Consumer activist group lobbies against Activision.
The people have spoken, and they are not amused with Activision - consumer activist group Gamers' Voice is calling out the publisher for the "failure" of blockbuster title Call of Duty: Black Ops "to function as advertised."
Since the launch of Black Ops on the 9th November 2010, various bugs and glitches have been found in the PlayStation 3 and PC versions of the game. Gamers' Voice notes that such technical issues have had a negative impact on the online experience in particular.
"This element of the game is its major selling-point and can be the sole reason why people would purchase it," reads the open letter sent to Activision regarding the bugs. "With it not functioning as intended, we can only conclude that as a product it is faulty and should not have been released in this state.
"To make a comparison to a more familiar product, it is akin to buying a fridge-freezer only to find that the freezer component doesn’t work."
Witty quips aside, Gamers' Voice is citing a rather serious clause in its argument - that of the Sale of Goods Act 1979: a product must be "as described, of a satisfactory quality and fit for any purpose made known at time of sale" to a consumer. The group alleges that Activision is in breach of this Act.
"We have been contacted by people not only in the UK, but across the world regarding these issues. As such we feel compelled to contact you in order to lodge a formal complaint against Activision UK Ltd. and its parent company, Activision Blizzard, Inc."
SPOnG will be interviewing Gamers' Voice head Chris O'Regan soon about these issues - stay tuned for more on this story.
Since the launch of Black Ops on the 9th November 2010, various bugs and glitches have been found in the PlayStation 3 and PC versions of the game. Gamers' Voice notes that such technical issues have had a negative impact on the online experience in particular.
"This element of the game is its major selling-point and can be the sole reason why people would purchase it," reads the open letter sent to Activision regarding the bugs. "With it not functioning as intended, we can only conclude that as a product it is faulty and should not have been released in this state.
"To make a comparison to a more familiar product, it is akin to buying a fridge-freezer only to find that the freezer component doesn’t work."
Witty quips aside, Gamers' Voice is citing a rather serious clause in its argument - that of the Sale of Goods Act 1979: a product must be "as described, of a satisfactory quality and fit for any purpose made known at time of sale" to a consumer. The group alleges that Activision is in breach of this Act.
"We have been contacted by people not only in the UK, but across the world regarding these issues. As such we feel compelled to contact you in order to lodge a formal complaint against Activision UK Ltd. and its parent company, Activision Blizzard, Inc."
SPOnG will be interviewing Gamers' Voice head Chris O'Regan soon about these issues - stay tuned for more on this story.
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Comments
Justin 25 Jan 2011 11:36
1/10
Bahaha, servers activision rigt for selling a faulty black ops on the ps3 version and the pc version that I'm experincing
Dan 25 Jan 2011 11:46
2/10
@Justin - It appears you need to stop playing Black Ops and learn how to spell...
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Jake 25 Jan 2011 11:53
3/10
PC & PS3, LOL, I' ve got the PS3 Version and my brother has the PC version, wow
GoodGame 25 Jan 2011 12:50
4/10
Buy an xbox 360 - black ops is state of the art on that!
URAMUPPETDAN 25 Jan 2011 13:09
5/10
@Dan It appears you need to grow up and not be so juvinile. Try making a constructive comment - if you can manage that!
Anyway, I hope this action by GV progresses and more people get on board and back this. I have friends that only bought the game for multiplayer and as stated Black OPs is not fit for this purpose on PS3.
Anyway, I hope this action by GV progresses and more people get on board and back this. I have friends that only bought the game for multiplayer and as stated Black OPs is not fit for this purpose on PS3.
Kidd 25 Jan 2011 13:25
6/10
Black ops is a joke , they ruined the game online i cant stand how lazy Activision has been in the making of the game , Take took are money and ran, I hope they never make cod again , I for one wont buy it they should be lined up and shot
Ares 25 Jan 2011 13:54
7/10
PS3 is garbage. i wasted so much money on that P.O.S. Black OP's is better on the Wii then PS3. Never again SONY.
config 25 Jan 2011 16:42
8/10
@Ares Heh. Nice try at trolling.
Anyway, I quit playing Blops PS3 because I was utter crap in multiplayer. Unloading clips in the general direction of an opponent (eg. 5 feet away, mid torso) and finding myself deaded. Turns I might not actually be at fault, and on this occasion I'd be justified to "blame the tool"
Anyway, I quit playing Blops PS3 because I was utter crap in multiplayer. Unloading clips in the general direction of an opponent (eg. 5 feet away, mid torso) and finding myself deaded. Turns I might not actually be at fault, and on this occasion I'd be justified to "blame the tool"
John 30 Jan 2011 05:21
9/10
@Dan - Who Cares if he spells incorrectly, you still even know what he is talking about anyway.
EGGY 9 Feb 2011 02:19
10/10
I am with Dan. Most of you can't spell for sh*t. It makes you look like a bunch of village monkeys. Good luck finding a job in the real world