Ian Shepherd,CEO of the Game Group of retailers, which recently announced that it would be shutting 85 stores, maintains that, "A customer wants to own a physical product. All the surveys tell us that – boxed product will be here for a long time."Speaking to
MCV, Shepherd - whose retail group makes significant revenue from pre-owned games, stated that, "I am deeply conflicted over the digital download space. On the one hand I look at the industry and think yes, it’s overblown as a concept. The notion we will switch overnight to a market focused on digital is clearly farfetched.
"The flipside of it is that digital is an important part of the industry, it’s growing and is genuinely exciting. Is digital a big cloud on the horizon for GAME Group? That’s not the case at all. When industries go online, offering goods in that space is still retailing – you’re just doing it in a different place."
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