For all its controversy lately, you have to hand it to Infinity Ward for one thing – keeping the marketing of
Modern Warfare 2 'real'. Homie. The connection between the studio and the gamer is something of real benefit, according to community manager Robert Bowling.
“We know everything there is to know about
Modern Warfare 2, not only do we know the game but we know the gamer. We know what to expect from them and they expect from us. So it help us guide design decisions and decisions overall, including with PR,” said Bowling to MCV. He says that other studios should follow Infinity Ward's lead and 'cut out the middleman' when promoting their games.
“There are certain things that are good for a press release and there are some things that are good if we presented them in a casual way – such as through Twitter,” Bowling continues. Infinity Ward has used Twitter, Youtube and blogs to better communicate directly with consumers.
That said, advocating that developers should do a marketer's job is quite ironic given that it's gotten Infinity Ward a
load of bad press lately.