Nintendo has acknowledged problems with copies of Super Smash Bros. Brawl
in Europe and is offering to give gamers' Wiis a clean to deal with the problem.
Some European Wii owners who bought Smash Bros.
over the weekend have found that the disc won't read properly, while other games still work. This is not due to problems with the disc, but rather due to problems with the Wii coping with the game's dual layering.
Some Japanese gamers found the same problem when the game was released over there back in February
The official line from Nintendo goes as follows - "Super Smash Bros. Brawl
utilises a double-layer disc which has a large memory capacity. A very small percentage of Wii consoles may have trouble consistently reading data off this large capacity disc if there is some contamination on the lens of the disc drive. Nintendo has specialised cleaning equipment that can resolve this problem..."
Actually, it's exactly the same as US gamers were told
following the game's March release in that country.
Nintendo in Europe, on its SSBB support page
, also points out that "(Please note: Returning the disc to the retail store will not solve the problem. We encourage users who are experiencing issues with playing Super Smash Bros. Brawl to utilise Nintendo’s repair service.)"
While Nintendo seems committed to dealing with the problem in a cost-free manner, those affected would no doubt have preferred it if Nintendo could have come up with a solution that doesn't involve their Wii being out of action while it's sent off.
You can get in contact with the relevant departments through Nintendo of Europe's website