Nintendo and the European Smash Bros. Brawl Problems

Wii owners offered a late Spring clean

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Nintendo and the European Smash Bros. Brawl Problems
Nintendo has acknowledged problems with copies of Super Smash Bros. Brawl in Europe and is offering to give gamers' Wiis a clean to deal with the problem.

Some European Wii owners who bought Smash Bros. over the weekend have found that the disc won't read properly, while other games still work. This is not due to problems with the disc, but rather due to problems with the Wii coping with the game's dual layering.

Some Japanese gamers found the same problem when the game was released over there back in February.

The official line from Nintendo goes as follows - "Super Smash Bros. Brawl utilises a double-layer disc which has a large memory capacity. A very small percentage of Wii consoles may have trouble consistently reading data off this large capacity disc if there is some contamination on the lens of the disc drive. Nintendo has specialised cleaning equipment that can resolve this problem..."

Actually, it's exactly the same as US gamers were told following the game's March release in that country.

Nintendo in Europe, on its SSBB support page, also points out that "(Please note: Returning the disc to the retail store will not solve the problem. We encourage users who are experiencing issues with playing Super Smash Bros. Brawl to utilise Nintendo’s repair service.)"

While Nintendo seems committed to dealing with the problem in a cost-free manner, those affected would no doubt have preferred it if Nintendo could have come up with a solution that doesn't involve their Wii being out of action while it's sent off.

You can get in contact with the relevant departments through Nintendo of Europe's website.
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Comments

SuperSaiyan4 30 Jun 2008 13:03
1/4
Why not just use a dvd cleaner?

I hope this doesnt become common practise to send off the console for a 'clean' and am even more puzzled on why Nintendo are having to use dual layer discs especially when comparing 360 games vs Nintendo.
YenRug 30 Jun 2008 13:55
2/4
SuperSaiyan4 wrote:
Why not just use a dvd cleaner?

I hope this doesnt become common practise to send off the console for a 'clean' and am even more puzzled on why Nintendo are having to use dual layer discs especially when comparing 360 games vs Nintendo.


I'm not sure if Nintendo have confirmed it, but it's believed the Wii's disc loader mechanism would strip the brushes off of most lens cleaning discs before it even got near the lens.
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tyrion 30 Jun 2008 14:38
3/4
YenRug wrote:
I'm not sure if Nintendo have confirmed it, but it's believed the Wii's disc loader mechanism would strip the brushes off of most lens cleaning discs before it even got near the lens.

This makes sense because of the Wii's ability to play GameCube discs. The smaller size would required feeder rollers in the slot load mechanism to be across the full width of the disc, not just the edges like most slot loading mechanisms.
Horatio 1 Jul 2008 12:40
4/4
SuperSaiyan4 wrote:
... and am even more puzzled on why Nintendo are having to use dual layer discs especially when comparing 360 games vs Nintendo.


Nintendo are using a Dual Layer disc in this instance because Smash Bros is such a massive game. Whilst most Wii games don't have the art and audio assets to require the 9Gb of space, this is a rare instance of a Wii game that is so packed full of content that the single layer format just wasn't enough. I think the soundtrack alone is some 300+ tracks!
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