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News CommentaryThe Biggest Xbox 360 Complaint is...
Topic started: 13 Jun 2008 @ 17:42
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Fri, Jun 13, 08 @ 17:42
SonY will win Wii in Second place and 360 sadly and regretfully third by Xmas 2009
Runs for cover..
Runs for cover..
Pround Owner of a 128k Spectrum
5 direct replies to this message.
Fri, Jun 13, 08 @ 17:54
"The No. 1 complaint I get from people is that it is taking you too long to fix the console."
They probably did a survery like this:
What annoys you most about the 360?
A: Interchangeable faceplates.
B: Surround Sound
C: Taking too long to fix the console.
Whereas they should have included:
D: It lasts about a year if you're lucky.
They probably did a survery like this:
What annoys you most about the 360?
A: Interchangeable faceplates.
B: Surround Sound
C: Taking too long to fix the console.
Whereas they should have included:
D: It lasts about a year if you're lucky.
1 direct reply to this message.
Fri, Jun 13, 08 @ 22:10
So a console succes can now be measured by how much the ting breaks down and need to be repaired? Huzzah!
Nintendo's handheld dominance is a lie! Spread the word!
Nintendo's handheld dominance is a lie! Spread the word!
No replies to this message.
Wed, Sep 3, 08 @ 17:03
XBOX 360 deffo in last place.... Wii is great, fun, reliable and not overly priced (with some acessories included - ie. wifi adaptor).
Xbox 360 all have manufacturing fault (You know what I'm talking about - Ring of Death), and accesories repeatedly fail (even within 2 hours of use). Xbox 360 Customer Serves don't want to know... dont help, dont fix, dont refund.
Never had cause to complain to Nintendo Wii.
Xbox 360 all have manufacturing fault (You know what I'm talking about - Ring of Death), and accesories repeatedly fail (even within 2 hours of use). Xbox 360 Customer Serves don't want to know... dont help, dont fix, dont refund.
Never had cause to complain to Nintendo Wii.
No replies to this message.
Mon, Jan 12, 09 @ 17:24
In December 2006, my family and myself purchased one of the infamous XBOX 360 consoles for my young son. By May 2007 it broke down - three red rings - sounds familiar? Sent it to Microsoft XBOX customer services. They patched it up and returned it 2 months later, after several phone calls. No apologies for lack of service and two paltry games by way of compensation. Christmas Eve 2008 - surprise, surprise! XBOX breaksdown same fault - 3 red rings. Several phone calls later, with every assistant promising a refund of my money, I have been informed today that the XBOX will only be repaired again and thats it. NO THAT IS NOT IT!
Can I remind all users out there that YOU are the consumer and Microsoft needs YOUR market share to survive!!! They knowingly sold an unsafe, faulty and potentially DANGEROUS good in their haste to gain the market share of such consoles. The decent thing would have been to RECALL the consoles but they continue to LIE to consumers about their product in the hope that the warrenties will expire JUST before the consoles break down again (and I assure you they will)
The service by Microsoft is shoddy, their customer service operators are surly and arrogant and I can only imagine that this briefing comes from above. However, I will pose this question to gamers - if you purchased a HD flat screen tv for the same amount of money as your console, would you put up with it overheating in your home and put up with the lacklasture and patronising service you have received so far?
C'MON EVERYONE WAKE UP! Individually all we can do is moan on sites like this and get mad but collectively we can get even. And believe XBOX doesn't want us to get even in an economic downturn. Lets get together and sort this out before one of us ( if it hasn't happened already) fries in our bedroom.
ANGRY MOM!!!!!!
Can I remind all users out there that YOU are the consumer and Microsoft needs YOUR market share to survive!!! They knowingly sold an unsafe, faulty and potentially DANGEROUS good in their haste to gain the market share of such consoles. The decent thing would have been to RECALL the consoles but they continue to LIE to consumers about their product in the hope that the warrenties will expire JUST before the consoles break down again (and I assure you they will)
The service by Microsoft is shoddy, their customer service operators are surly and arrogant and I can only imagine that this briefing comes from above. However, I will pose this question to gamers - if you purchased a HD flat screen tv for the same amount of money as your console, would you put up with it overheating in your home and put up with the lacklasture and patronising service you have received so far?
C'MON EVERYONE WAKE UP! Individually all we can do is moan on sites like this and get mad but collectively we can get even. And believe XBOX doesn't want us to get even in an economic downturn. Lets get together and sort this out before one of us ( if it hasn't happened already) fries in our bedroom.
ANGRY MOM!!!!!!
2 direct replies to this message.
