Sony vs Microsoft: Who Wants the New GTA IV Gamers More?

Is a new customer worth more than an old one?

5 Mar 2008

According to Mike Hickey - an analyst at Janco Partners - quoted by the Associated Press last month, "...5 million copies of GTA IV will sell the first week of release, on par with last year’s record-breaking $300 million first-week sales of Bungie Studios’ Halo 3.

"Hickey said Rockstar’s hush-hush promotional effort – more viral, less in-your-face than the Halo 3 campaign – could give GTA IV an edge".

So, big stakes to be played for. GTA IV, however, differs in one huge element from Halo 3 - it is not a platform exclusive game.

Rockstar and Take-Two's promotional activity (hush-hush or loud-loud) will be aimed at selling its game - to anybody who will buy it (or to anybody whose big brother will buy it for them). It has to be.

Retail will be in the same situation.

The fact that, come April 29th, the game is also going to be offered on both Xbox 360 and PlayStation 3 consoles, Sony and Microsoft will be pushing hard. Here lies the question for the day: GTA IV can benefit both Sony and Microsoft but unless there is a miraculous statistical confluence of exactly 50/50, one of them is going to benefit more than the other, so "Who wants it more and why?"
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By this we mean, "Who wants the new customers brought in by GTA IV more?" The only real way to assess this is via marketing pre-launch... and maybe by effort.

Shane Kim, corporate vice president of Microsoft Game Studios, has already made it very plain what he thinks about the battle. Speaking to Wired earlier this year regarding the game's launch, he stated:

"I think it really is about marketing, right? We already own it, I believe, from a content standpoint, because we have the exclusive episodes. And so Xbox 360 is still going to have the ultimate experience for GTAIV. But we have to make sure the customers know that.

Because if you look back, again, to the role of GTAIII and what that played in terms of PS2's development -- in Europe as well, because it was huge in Europe -- GTAIV, first time on our platforms, so that's a great opportunity for us. We need to take advantage of it.


This has recently been supported by Microsoft spokesman, David Dennis, who told Next-Gen, "We’ve got a lot of marketing muscle behind products like Grand Theft Auto IV, and we certainly plan to have consoles on shelves available when that game launches, so that there are no supply issues by that point in time.

We believe that the value-add of having additional premium content for Grand Theft Auto on our box will certainly be a sales driver for the console. …"

Let's not forget Microsoft's apparent $50m payment to Rockstar for exclusive episodic downloadable content. The figure arose from an analysts call last June that contained the following exchange:

Evan Wilson - Pacific Crest Securities
"Thank you. And as it relates to the deferred revenue chunk associated with the episodic content on X-Box 360, you can see that $25 million of that moved into short-term deferred. Could you give us any sense of when that’s going to hit the P&L? Will we see $25 million at one time and then the second 25 or will it be a slow bleed?"

Lainie Goldstein - Take 2 Chief Financial Officer
"The first 25 is for the first episodic content package that’s supposed to go out and that is in March of ’08. That’s why it moved into current because it’s in the next 12 months. The second 25 will be for the second episodic, the episode, and that will be later in fiscal ’08."

Sony's response, you might recall, came from Jack Tretton (President and CEO of Sony Computer Entertainment of America (SCEA)), who on looking at the GTA IV as a hardware seller, told The Street:

"There's no question that having the Grand Theft Auto franchise helped us a lot (with PS2) and helped us sell some units...

"No, I don't think it (GTA IV's non-exclusivity) hurts us. No, I really don't."


So, if Jack doesn't think it's important, is it?

It's a long held belief business meme that getting hold of a new customer is much, much more of an effort than retaining existing ones. Business managers the world over sit in seminars trying to work out just what the 'cost of customer acquisition' and how to minimise it.

Right now, in terms of customer retention, Microsoft holds the strongest hand. The Xbox is long forgotten (admit it), the 360 is the centre of its gaming attention in Arcade, Elite and Premium format. Its 'installed base' is settled. GTA IV is coming out for its format.

Sony, on the other hand sees GTA IV launching on PlayStation 3 only. Its current hardware brand leader, the PlayStation 2, will see users leaving - in order to buy the game. They will be leaving to either the more expensive PS3... or they could jump brand entirely to the 360.

So far then, Microsoft stands to benefit more - and appears to be doing more. The news today that it is to introduce price cuts across all Xbox 360 stock keeping units (SKUs) is a strong indicator that the company is revving up for the battle. Its Xbox Live competition, 'GTA IV Sweepstakes', which offers the chance for gamers to win a trip to New York is also a strong indicator that it see Rockstar's game as major driver (sic). The only way you can enter is to have an Xbox Live gamertag - and if you've got one of those, hell, you might as well have a 360.

In the UK, major High Street retailers Game and GameStation are offering 500 Xbox Live points if you pre-order for the Xbox 360. It's doubtful that either retailer stumped up the cash to cover this. Game is also offering £3.50 worth of Game reward points for both PS3 and Xbox 360 versions.

One final point to note, however, could be that for the gamer who doesn't - gasp - like enjoy GTA, Sony's recent Blu-ray win would have far more impact as a platform seller than any non-exclusive game, no matter how big.

Having taken this time to look back over the build-up to the GTA IV four things come to the fore:

1) Microsoft appears to be expending more time and energy - even if only by words and a few (free Xbox Live points etc) actions. It seems to see more benefit.

2) Sony either doesn't see GTA IV as a hardware seller or doesn't care.

3) There is still more than a month to go and no one wants to blow budget.

4) GTA is no no longer a hardware seller.

We've contacted Microsoft, Sony and Rockstar today to see what marketing activities are in the offing, so far.... so no response from any of them.

In the meantime would GTA IV make you switch gaming brand? Would you move from 360 to PS3? Or would you abandon PlayStation entirely for the Xbox 360? Tell us in the Forum.

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Comments on this News


15 comments on-line.

First comment

Posted by spung
After reading all of the previews for GTA 4, for the first time I have thought about upgrading from the ps2 to the ps3. I think brand loyalty will stop most ps2 users from jumping to the 360 as most people either, wanted more incentive, or a lower price to upgrade. I think I will buy the 40G and upgrade the drive at the end of April for GTA!

Latest comment

Posted by BigRocketLauncher
Bentley wrote:
The DLC is a factor when it comes to a game like GTA, but I'm happy to play the PS3 version until I've had enough of it

Which'll be about the time the DLC comes out - but when I'm done with a game I just don't go back. I 've got all the GTAs sat there and haven't ever replayed. Never even finished VCS. On that point - Remember that a LOT of people don't even finish games before growing tired of them - their interested won't be invigorated by a few new missions, cars or weapons.

Anyway, with GTA after a while the missions are the sideline and the sideline sandbox playground becomes the real reason to play. I just don't see myself being all that bothered about the DLC when it finally shows. Plus, who says Ps3 isn't getting DLC?


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